hey thanks for the update !
don't worry about the receptionist. screw her. You got an appointment so try to think of that as the prize. You are there for YOU not her. She's just a desk you need to pass to getting somewhere.
oh an no matter what airs people give not everyone knows everything ! do that cartoon bubble thing that says " dumbass " above peoples heads.
ok so i'm not a socialable patience person but it gets me threw the day. ha ha ha ha ha
I met some US Army docs and nurses from Delaware. I have an email address for one of them but she's in training to be sent to Iraq but she'll pop up again. I'll leave her a note. But do some research on the net about Dr. Panzer if you are still unsure.
Pazner is the name of a German tank during WWll
chin up ! your getting somewhere