i would have to say i have the almost exact problem with my neck, chest, ear and face.
did i mention PAINNNNNNNNN ?
do you have any lymph like swelling ?
I've found there is NOTHING that can help but to lie down, rest, try to keep up the fluids, try not to move at all because of the pain. I'm usually in and out the shower all day as it seems i get alittle relief. I tried ice, heat balms...nothing.
It has not happened for over a year thankfully but when it happens it can reoccur several times a year and is just depressing.
it started in my mid 20's
sorry i couldn't be more helpful